AsreSEO Customer Support Center

To maintain the highest security standards, we recommend granting Google tool access (Search Console, Analytics, and Tag Manager) via delegation with a Full or User role to the AsreSEO organizational email. For WordPress and hosting, we suggest creating a dedicated account with info@asreseo.com and sending the initial credentials via official chat or email, so you never have to reveal your own master password.

For all projects under technical management and SEO contracts, automated server uptime monitoring runs 24/7. If hosting goes down completely, a 500 server error occurs, or an acute security issue arises, clients can message us on Telegram prefixed with "[URGENT - Site Down]" so the on-call tech team intervenes as quickly as possible.

The AsreSEO support team commits to tiered response times: critical server outages and site downtime in under 2 hours; high-priority bugs and Search Console errors within 4 to 8 working hours; analytical questions and SEO reports within 24 working hours at most; and content requests and new features per the contract schedule.

AsreSEO clients get access to a dedicated, real-time Looker Studio dashboard to track organic traffic, impressions, and keyword positions. On top of that, a monthly analytical report — summarizing completed actions, competitor analysis, and next month's plan — is delivered at the start of each month and reviewed in an online session with the project manager.

Yes. After a website is designed or the content structure is rebuilt, dedicated tutorial videos plus step-by-step documentation are provided so your staff can publish new products or articles independently and in line with SEO principles.